Impact Report 2022

1 May 2021 to 30 April 2022

Achievements and how we delivered them

We delivered over 30,000 hours of support services, including through our bespoke process of:

  • Referral screening and assessment of children’s needs to formulate treatment plans or signpost   

  • 50 qualified practitioners and 50 trained mentors offering 1:1 and group sessions and meetings   

  • Ongoing admin support, maintaining communication with families, schools, and professionals   

  • Quality assurance, including monitoring, safeguarding, case management and supervision

 Number of individuals benefitting from our therapeutic support services increased:

  3,755 individuals referred to us

  1491 children and families received a service

  1856 individuals were primary beneficiaries of intensive therapeutic support

  1899 individuals were secondary beneficiaries, receiving brief/initial consultation and/or benefitting from family treatment plans.

Sustained year-on-year growth in total number of individuals reached; 47% increase on 2019 pre-Covid

  • 3,755 people supported by therapy, mentoring, groups, consultations

  • 3,393 people reached through community engagement, outreach activities and training 

  • 1,679 people involved in volunteering, support and fundraising events

    Referrals

    The majority of our referrals come directly from individuals and families, as our outreach and community engagement activities continue to build and maintain trusted relationships in the community. We have also simplified our website referral process.

        Self-referrals/families: 40%

        Education/schools: 33%

        Health/GPs/CAMHS: 13%

        Social care: 7%

        Other (police, justice, third sector): 7%

Numbers of school, Local Authority and Social Care referrals are due to ongoing working partnerships, collaborations and contracts within the sectors. Referrals from the healthcare and police sectors increased thanks to commissions in response to Covid-19.

Talk Together

51% of our service users are under our Talk Together project, which is designed to address different levels of needs, from early intervention and groups (Level 1), via domestic abuse and vulnerability (Level 2) to complex trauma (Level 3). The majority meet Level 1 criteria:

Other projects

The remaining 49% of our service users are seen through the following:

  • 31% of our service users are under CYP Specialist support (CCG)

  • 10% school projects

  • 5% Social Care/Adoption Support Fund 3% Self-funded/other

Therapy outcomes

We use the self-assessment tool Outcomes Star™ with both children and parents to compare quantitative outcomes (numbers of change) with qualitative analysis (stories of change) based on session notes, therapy reports, supervision feedback, as well as professionals’ perspectives involved with the family (teachers, social workers etc).

Children and young people consider and report on their progress in: education, confidence & self-esteem, friends, feelings & behaviour, relationships, being safe, where they live and physical health.

In 1+ outcome area = 94%

In 2+ outcome area = 85%

In 3+ outcome area = 70%

Parents and carers consider and report on their progress in: work, home & money, family routine, boundaries & behaviour, education & learning, social networks, keeping children safe, meeting emotional needs, wellbeing and physical health

In 1+ outcome area = 98%

In 2+ outcome area = 95%

In 3+ outcome area = 85%

Last reviewed June 2022.