Coronavirus Update

**LIVE web page**

Information and developments will be shared here first.

Kids Inspire is taking the threat posed by COVID-19 extremely seriously. We have been closely monitoring the ongoing situation and will continue to follow advice from the UK Government.

19 March 2020

In line with recent developments across the UK we continue to follow the Public Health England guidelines. In response to the vulnerable service users we work with we have taken the decision to remain operational at Hargrave House with a reduced workforce, this change is in-line with the social distancing recommendation. The children, young people and families we work with need our mental health support now more than ever.

Prior to any face to face appointment, all service users will be offered the choice of virtual therapeutic support in its place. 

Onsite at Hargrave House, strict hygiene protocols and self-check temperature controls will remain in place upon entry.

Our priority continues to be the safety of our team, services users and our wider supporter group and measures are being reviewed daily to ensure we can provide this.

Forthcoming events:

Following the advice of the UK government, we have made the difficult decision to postpone our forthcoming

  • Mentoring training part 2 – Saturday 21 March
  • Listening Enquiry
  • Easter Fun Day

We are currently assessing options in regard to all upcoming fundraising social events, and community events and will share here first once decisions have been made.

Treasure bags

Finally, in support of our service users, we are working on a campaign called ‘Treasure bags’ to support the engagement of children receiving therapeutic support virtually. You can find out more about supporting this campaign here.

17 March 2020

Following yesterday’s press conference, the latest advice from Public Health England regarding COVID-19 has been updated. Click here to read the changes.

In summary, the guidance from PHE is that should you OR a member of your household develop a high temperature or a new and continuous cough, you should self-isolate.

Those who live alone, isolate for 7 days; if you live with other people, the whole household should isolate for 14 days. 

As you will be aware, this is an unprecedented situation and we continue to review the implications for our team and service users daily.

We will continue to update this webpage when there are any new developments. 

16 March 2020

As of Monday 16 March, Kids Inspire will be asking all visitors to Hargrave House to wash their hands upon arrival and to self-check their temperature with our provided equipment. Hand sanitiser will be available throughout their stay.

We have made these changes to continue to provide a safe space for our service users, employees and volunteers.

13 March 2020

Forthcoming events & activities

CREW is going ahead on Saturday 14 March

We will still be going to the Brentwood Half Marathon Sunday 15 March


There’s been a lot of news in the media recently about the coronavirus. The safety and wellbeing of our service users, volunteers and employees is paramount and Kids Inspire is taking the threat posed by the virus seriously. We are closely monitoring the ongoing situation and will continue to follow advice from the UK Government.

We will keep everyone informed about any changes to the delivery of our services – so far, in-line with guidance, we have not needed to implement change. Business continuity is paramount for our service users.

Visiting Hargrave House

We are asking employees and visitors to Hargrave House to be extra diligent in terms of self-care and personal hygiene and will be operating a temperature-taking/hand washing protocol upon entrance to the building from Monday 16 March.

Stay at home if you have coronavirus symptoms

In line with guidance issued on Thursday 12 March, by the UK Government, we would ask that you self-isolate for seven days if you have experienced any coronavirus symptoms or have visited a high-risk Category 1 zone, or come into contact with anyone you know or suspect may have the virus.

Coronavirus – you and your family’s wellbeing

Thanks to available resources from other organisations, we have this information to help you look after you and your family’s wellbeing.

Our friends at Mind have developed some helpful resources for families that have found themselves in a position of self-isolation, and it covers:

Additionally, to help support families in this developing situation, WHO (World Health Organisation) has developed two flyers on coping with stress and helping children cope with stress during the coronavirus outbreak:

Further FAQs about the coronavirus outbreak can be found here.

Working hours

Please note: Kids Inspire Office hours are Monday to Thursday 8:00 am to 6:00 pm and Friday 8.00am – 5.00pm. We are not able to respond out of these hours. If you or your child is at immediate risk, please contact the crisis service related to your concern:

◾Your GP or your nearest A&E

◾Emotional Wellbeing Mental Health Service Crisis Team – 0300 555 1201

◾Family Operations Hub – 0345 606 1212 (weekend line) 

Or please click here for other emergency numbers.